Duck Creek Technologies Kicks Off Formation ’25 Conference to Shape the Future of Insurance
Duck Creek Technologies, a global leader in software solutions for the property and casualty (P&C) insurance industry, officially kicked off its annual conference, Formation ’25, with a spirit of innovation and collaboration. Held in Las Vegas, the event attracted thousands of insurance professionals, technology partners, and industry leaders from around the world.
Formation ’25 aims to be a strategic platform to explore the latest technology trends, best practices, and digital solutions that are transforming the way insurers operate and serve their customers.
Focus on Digital Transformation and AI
In his keynote address, Duck Creek Technologies CEO emphasized that cloud-based digital transformation and artificial intelligence (AI) will continue to be the main drivers of innovation in the insurance sector. He said that Duck Creek is enhancing the capabilities of its SaaS platform with generative AI features, claims automation, and broader ecosystem integrations.
“Formation ’25 is not just a conference — it is a movement to drive the insurance industry to be more agile, responsive, and customer-centric,” he said.
Agenda Highlights
Some of the highlights from the conference include:
The launch of Duck Creek Claims, a new feature that leverages predictive analytics to accelerate claims settlement.
A panel discussion with executives from global carriers on post-pandemic digitalization strategies.
Live demo sessions from technology partners including Microsoft, AWS, and Accenture.
Sustainability and green insurance topics, discussing how data and technology can support more environmentally conscious underwriting.
Commitment to an Open Ecosystem
Duck Creek also emphasized the importance of an open ecosystem and API integration in building the future of the insurance industry. With the support of a growing marketplace, insurers can integrate third-party solutions quickly and efficiently, creating a more seamless customer experience.
Looking Ahead
Formation ’25 reflects Duck Creek’s commitment to not only providing software, but also being a strategic partner in the industry’s digitalization journey. With increasing customer expectations and risk complexity, technology is now the backbone of competitive operations.
With the spirit of innovation and collaboration, Formation ’25 marks a major step for Duck Creek Technologies in shaping a smarter, more efficient, and more customer-centric future for insurance.
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